Shipping Policy

Thank you for shopping with PawPetica. Please review our shipping policy before placing your order.

Free Shipping

We offer free shipping on all orders. There are no additional shipping fees at checkout.

Order Processing Time

Most orders are processed within 24 hours after payment is confirmed.

Orders placed on weekends, holidays, or during peak promotion periods may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delivery Time

Estimated delivery time is usually 7–15 business days after shipment, depending on your location and local carrier conditions.

Remote areas, holidays, customs inspections, weather conditions, or other unexpected events may cause delays.

Shipping Origin

Our products are manufactured in China and may be shipped from China or from one of our partner warehouses, depending on inventory availability and your delivery address.

Tracking Information

Once your order has shipped, you will receive a tracking number by email. Please allow 1–3 business days for tracking information to update after shipment.

Incorrect Shipping Address

Please make sure your shipping address is accurate before placing your order.

PawPetica is not responsible for failed delivery, lost packages, or additional shipping costs caused by incorrect, incomplete, or outdated shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We can only update the address before the order is processed or shipped.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us and we will help you check the shipment status.

Please note that we are not responsible for delays caused by customs, weather, carrier issues, local delivery restrictions, or force majeure events.

Customs, Duties, and Taxes

Depending on your country or region, your order may be subject to customs duties, import taxes, VAT, or other local charges.

These fees are not included in the product price unless clearly stated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.

Contact Us

If you have any questions about shipping, please contact us at:

Email: service@pawpeticaus.com